Tips to improve Jira Service Desk workflow with Multiple Checklists
Who do the customers contact first in case they have problems with the IT service they are using? A service desk of course!
Everyday life in IT
Who do the customers contact first in case they have problems with the IT service they are using? A service desk of course!
SolDevelo on a mission to create better access to patients’ insurance information – the Insurance Claim Module open source project.
SolDevelo set some completely new goals for the new year to reach. One of them was to organize an external conference for people outside the company and on a much larger scale.
You are participating in a project, but something goes wrong? You feel that it can become a spectacular failure instead of an amazing success?
In the middle of November, we participated in ODK convening 2019 in Seattle.
We went there in 2017 for the first convening and this year we were invited again to help make important decisions about the project we have been working on so hard for the last three years.
Many comparisons have been made to prove one tool’s superiority over the other or – on the contrary – to show distinctions that make each tool more or less useful in various use cases. Surely, Trello allows teams to organize their projects visually while Jira is unbeatable in its management structure – it can keep even large teams well-coordinated and on track.
During the last decades, the term work and life balance has been used so often that it became a banality, and no one really remembers what it exactly means.
We all admit it: project management and tasks tracking sometimes can be overwhelming. But the good news is that at some point in the past someone came up with the idea of project management tools.
On Thursday, we organized our first Conference or Open Day. We found 5 daredevils willing to present their knowledge in front of the company’s colleagues.
It took place on October 12th and contained 11 talks about Free Software, Open Source, programming, and IT in general. The goal of the Poznań event was to encourage new people to join the Open Source movement.
The world linked by a unified core code base that accelerates society’s development and improves co-operation in crucial business sectors? Seems like a sci-fi dream? Well, yes, probably a bit. However, the latest project by OpenLMIS, which SolDevelo took an active part in, indicates that this fantasy is not so far fetched at all.